Operational
Precision.
Quick Start Packages: Get on platform, fast with Project BXM.
ESTIMATED_ENTRY
$15k
FIELD
SERVICE
A Salesforce-native Field Service setup that connects jobs, assets, mobile workers and customers on one platform, with smart scheduling, dispatch and mobile apps tailored for ANZ service teams.
- ✚ 2-4 WEEK SETUP
- ✚ WORK ORDER SETUP
- ✚ SCHEDULER + RESOURCES
- ✚ ASSETS + MAINTENANCE
- ✚ PRE-STARTS + SHIFTS
Schedule the right job, first time
Field Service matches the right technician, skills and parts to every job. You cut wasted travel, rebookings and idle time in a single view.
Lift first-time fix and customer experience
Techs arrive with the full job history, instructions and parts list on their device. Customers get accurate ETAs, updates and a professional experience every visit.
Real-time visibility of your field operations
Dispatch, managers and sales can see job status, delays and issues as they happen. You make better decisions on the day, not weeks later from a spreadsheet.
Turn every visit into a revenue opportunity
Field Service captures add-on work, shipping, safety issues and follow-up quotes while the tech is onsite. You protect margin, reduce leakage and create new sales from existing jobs.
BXM Accelerator // Field Service
What is it?
A high-velocity deployment of Salesforce Field Service, engineered to harmonise dispatch, mobile workers, and assets into a single operational pulse. This is a native setup tailored specifically for ANZ service teams to eliminate the friction between the office and the field.
Who is it for?
Service-heavy industries: including Construction, Maintenance, and Logistics - where manual scheduling and "spreadsheet-led" dispatching are eroding margins. It is for the leader who needs their techs to arrive with the right parts, the right skills, and the full job history every single time.
Why adopt now?
Wasted travel and idle time are quiet profit killers. By initialising a native Field Service environment now, you authorise your team to make decisions based on real-time field data rather than waiting for end-of-week reports. This turning every site visit into an opportunity for growth.
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