Salesforce for Mining and Resources
Run remote field operations, drilling programs and asset maintenance on one connected platform.
Mining and resource companies operate in some of the most complex environments in the world. Remote locations and heavy assets make efficiency critical.
Salesforce Field Service provides a single digital platform to manage scheduling, field operations, and project logistics in real time.
Project BXM specialises in designing Salesforce solutions for heavy industry. We help you digitise field operations, improve safety and deliver full visibility.
Why Field Operations in Mining
Are So Complex
Mining, drilling, oil and gas companies face unique operational challenges that traditional systems struggle to support. Field teams often work in remote locations with limited connectivity, where information gaps lead to fragmented workflows.
Eliminating the heavy reliance on paper-based logs and manual field paperwork.
Solving for the lack of real-time visibility into remote field work and site progress.
Coordinating technicians and drilling programs across vast, regional locations.
Managing high-risk compliance reporting and safety documentation digitally.
Optimizing heavy asset servicing and complex maintenance scheduling in the field.
Connecting disconnected systems for logistics, projects, and finance into one platform.
Connected Intelligence
Salesforce Field Service brings these operations together in one connected platform designed for large-scale field operations.
Advanced Scheduling for Field
Technicians and Equipment
Efficient scheduling is critical in mining operations where technicians, contractors and equipment must be deployed across large geographic areas.
Salesforce Field Service uses intelligent scheduling to coordinate people, assets and jobs automatically. Dispatchers gain a real-time view to optimise schedules based on skill sets, location, and availability.
Clarity in Execution: Ensuring the right people and equipment arrive on site at the right time.
Field Apps Designed for
Mining and Drilling Teams
All information is automatically synchronised so management teams monitor operations in real time.
Complete Visibility of
Mining Assets
Mining operations rely on high-value equipment that must be monitored with absolute precision. Project BXM delivers the 'Expertise with Impact' needed to ensure your heavy assets never become a bottleneck.
Preventative maintenance ensures servicing occurs before equipment failure impacts production.
Connect Suppliers, Contractors
and Operations
Project BXM eliminates the operational risks of manual data sharing by building high-fidelity networks that connect every stakeholder.
Salesforce Experience Cloud allows organisations to create secure digital portals where suppliers and contractors collaborate directly with project teams - removing data silos and fragmented progress updates.
Supplier and Contractor Portals
Secure, branded environments for external partners to manage tasks and data without spreadsheet risk.
Project Logistics Coordination
End-to-end coordination of resource movement across geographically dispersed sites.
Service Requests & Job Updates
Real-time progress reporting from the field that keeps management informed of site-specific status.
Document Sharing & Compliance
Automated compliance record tracking and secure file sharing for safety and site audits.
Site Access Coordination
Coordinated induction management and site access tracking for drilling and resource teams.
Project Communication & Reporting
Lucid, real-time reporting that connects strategy to execution across the entire network.
Create a connected operational network where all stakeholders operate from the same information.
Why Salesforce Field Service
Leads the Industry
Salesforce is recognized globally as the most advanced field service management platform, providing the enterprise-grade foundation for the world's most complex resource operations.
Built for global scale, ensuring 99.9% availability for mission-critical utilities and resource operations.
Full transparency from the site to the C-suite, providing a single source of truth for all field activities.
Tailored digital processes that adapt to the unique complexities of drilling and telecommunications.
Offline-first applications that empower field crews to capture data in the most remote regional locations.
Seamless connection to legacy ERP, finance, and logistics systems to eliminate data silos.
Leveraging automation and predictive intelligence to optimize schedules and reduce operational risk.
Scale with Certainty
Project BXM partners with ambitious organizations to implement these standards, combining high-fidelity technology with a boutique team of certified experts to deliver measurable outcomes.
Connect Strategy to Execution
From Quote to Work Order
to Completion
Project BXM streamlines the move from planning to field execution, ensuring every asset and part is accounted for through the entire job lifecycle.
Salesforce allows mining and resource companies to manage the full lifecycle of field work, automatically converting estimates into structured work orders with clear instructions for your crews.
Track every job from initial planning through to field execution and final completion.
Activate Work Orders and
Assets Instantly
Project BXM harnesses QR technology to bridge the gap between physical assets and digital intelligence, ensuring your field teams move with momentum.
QR codes used across equipment, sites, and documents allow technicians to instantly access relevant Salesforce information, removing the friction of manual data entry and disjointed workflows.
QR based workflows remove paperwork and ensure every field interaction is digitally recorded.
Automated Workforce and
Financial Operations
Built by BXM to keep a live digital twin of your operations at all times.
Relying on spreadsheets and paper forms for payroll, purchase orders, and invoicing creates constant reconciliation risks. Project BXM uses Salesforce to connect workforce activity and financial transactions into one digital system.
Timesheets are captured directly from work orders and approved automatically for payroll. Purchase orders and supplier costs are tracked against real operational activity, providing finance teams with total accuracy.
